Chainsaw

How to I start my Cordless Garden Saw

Quick Answer

To start your cordless garden saw, ensure the battery is fully charged, insert it securely until it clicks into place, then press both the front handle safety switch and the trigger at the same time. Releasing either switch will stop the saw.

Before You Start

Before operating your cordless garden saw, make sure:

The battery is fully charged
The guide bar and chain are correctly fitted
The chain is correctly tensioned
You are wearing suitable PPE, including eye protection, gloves, and sturdy footwear
The work area is clear of people and obstacles

Important: Never operate the garden saw with a damaged chain, guide bar, or safety devices.

How to Start Your Cordless Garden Saw

Follow these steps to start the saw safely.

1. Charge the battery

Ensure the battery pack is fully charged before use.

Charging times vary depending on the model. Refer to the Technical Data section of your user manual for the recommended charging time.

2. Insert the battery

Align the ribs on both sides of the battery with the slots in the tool housing
Slide the battery fully into position
Continue pushing until you hear a click, confirming it is securely locked

3. Hold the saw correctly

Grip the rear handle with one hand
Hold the front handle firmly with the other
Maintain a stable footing before starting

4. Start the garden saw

To switch on:

Press and hold the front handle safety switch
At the same time, squeeze the trigger

The motor will start once both controls are operated together.

5. Stop the garden saw

To switch off:

Release the trigger
Or release the front handle safety switch

The motor will stop immediately.

Important Safety Tips

Always release the trigger before inserting or removing the battery
Never attempt to lock the dual safety switch in the ON position
Keep both hands on the saw during operation
Check the chain tension before every use
Remove the battery before carrying out any maintenance or adjustments

Frequently Asked Questions

Why won't my cordless garden saw start?

Check that the battery is fully charged, correctly installed, and that you are pressing both the front handle safety switch and the trigger at the same time.

Why do I have to press two switches?

The dual safety switch system helps prevent accidental starting and improves operator safety.

Can I remove the battery while the trigger is pressed?

No. Always release the trigger before inserting or removing the battery pack.

How do I stop the garden saw?

Simply release either the trigger or the front handle safety switch to stop the motor.

Can I lock the saw in the ON position?

No. The dual safety switch system must never be locked or modified. It is an important safety feature designed to prevent accidental operation.

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How do I do a battery check on my Cordless Garden Saw

Overview

If your cordless garden saw is not working as expected, a battery check is the quickest way to identify whether the issue is caused by the battery, charger, or connection points.

The battery system includes a built-in charge indicator and a secure locking mechanism. A correctly charging battery may also become slightly warm during use on the charger, which is normal.

Step-by-Step Guide – Battery Check

Step 1: Check Battery Charge Level

Ensure the battery is fully charged before use
Press the test button on the front of the battery
Check the indicator lights:
- Multiple/full lights = sufficient charge
- Low or no lights = battery needs charging

Step 2: Check Battery Installation

Insert the battery into the garden saw
Push firmly until you hear a definitive click
The click confirms the battery is correctly locked in place
If no click is heard, remove and reinsert the battery

Step 3: Verify Battery Fit and Contacts

Ensure the battery is fully seated and secure
Check there is no movement or looseness
Inspect connection points for dirt, dust, or debris
Clean gently if required before reinserting

Step 4: Check Charger Function (If Charging Issues Occur)

Connect the charger to a working mains socket
Fit the battery securely into the charger
Check charging indicators:
- Red light = power on
- Green flashing = charging in progress
- Solid green = fully charged
A slight warmth from the battery during charging is normal

Troubleshooting Tips

Try a different mains socket if the charger shows no lights
Ensure the battery is compatible with your model
Avoid forcing the battery into the tool or charger
Do not use damaged batteries or cracked casings

FAQ

Why is my battery not charging at all?

Check the mains socket, charger connection, and ensure the battery is fully seated. If still no lights appear, the charger or battery may be faulty.

Why does my battery feel warm when charging?

This is normal. Lithium-ion batteries naturally warm slightly during charging due to energy transfer.

How do I know if my battery is fully charged?

The charger will show a solid green light when charging is complete.

What should I do if the battery clicks in but the tool still won’t start?

Check the safety key (if fitted), ensure the battery is fully charged, and confirm all contacts are clean and properly aligned.

Can I leave the battery on the charger overnight?

It is not recommended. Remove the battery once fully charged to maintain long-term battery health.

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My Cordless Garden Saws blade will not cut or move

Quick Answer

If your cordless garden saw blade will not cut properly or is not moving, the most common causes are debris trapped around the blade, a blunt or damaged blade, insufficient lubrication, or an internal gearing issue.

Cleaning and lubricating the blade will often resolve the problem. If the blade is damaged or the gearing has failed, professional repair or replacement will be required.

Before You Start

Before inspecting the garden saw, make sure:

The saw is switched off
The battery has been removed
The blade has come to a complete stop

Always:

Wear protective gloves when handling the blade
Use a brush or wooden stick to remove debris
Work on a stable, well-lit surface

Important: Never use your bare hands to remove debris from the blade.

How to Fix a Garden Saw Blade That Will Not Cut or Move

Follow these steps to identify the cause.

1. Check for debris

Inspect the blade carefully for:

Small branches
Leaves
Dirt
Other debris trapped between the cutting teeth

Remove any obstructions using a brush or wooden stick.

2. Inspect the blade condition

Check whether the blade is:

Blunt
Chipped
Bent
Damaged

If the blade is slightly blunt, you may be able to sharpen it using a suitable blade file.

Always wear protective gloves while sharpening.

If the blade is heavily worn or damaged, stop using the saw and have the blade replaced by a qualified repair specialist.

3. Lubricate the blade

Apply a small amount of suitable lubricant along the cutting edge.

Multi-purpose grease is recommended to:

Reduce friction
Improve cutting performance
Help prevent corrosion

Wipe away any excess lubricant before use.

4. Check the cutting material

Only cut material that is within your saw's maximum cutting capacity.

The permitted cutting diameter varies by model and is typically between 14 mm and 24 mm.

Refer to your user manual for the correct specification.

Attempting to cut thicker branches can prevent the blade from moving correctly and may damage the mechanism.

If the Blade Still Will Not Move

If there is:

No visible damage
No debris
The blade is correctly lubricated

The problem may be caused by an internal gearing fault at the base of the blade.

If your machine is within warranty:

Contact our Warranty Technical Helpline for further assistance.

If your machine is outside of warranty:

Contact a local garden machinery repair specialist for inspection and repair.

Important Maintenance Tips

Clean the blade after every use
Lubricate the blade regularly with multi-purpose grease
Keep the blade sharp for the best cutting performance
Never exceed the maximum cutting capacity for your model
Replace damaged blades before further use

Frequently Asked Questions

Why won't my garden saw blade move?

The most common causes are trapped debris, a blunt or damaged blade, lack of lubrication, or an internal gearing fault.

Can I sharpen the blade myself?

Yes, if the blade is only slightly blunt, you can sharpen it using a suitable blade file while wearing protective gloves.

What lubricant should I use?

A small amount of multi-purpose grease is recommended to keep the blade operating smoothly.

Why has the blade stopped cutting?

This can happen if the blade is dull, obstructed by debris, or being used on branches thicker than the maximum cutting capacity.

What should I do if the blade still won't move?

If cleaning, lubricating, and inspecting the blade does not resolve the issue, contact our Warranty Technical Helpline if your machine is within warranty, or a local garden machinery repair specialist if it is out of warranty.

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How do I remove the blade cover on my Cordless Saw

Quick Answer

On some cordless garden saw models, the blade cover (or blade sheath) is designed to fit tightly for safety during storage and transport.

If it feels difficult to remove, firmly pull the cover away from the blade while gently wiggling it from side to side. It should come off with a steady, firm pull.

Before You Start

Before removing the blade cover:

Ensure the saw is switched off
Remove the battery pack
Place the saw on a stable surface
Wear protective gloves when handling the blade

Important: Never attempt to remove the blade cover while the battery is installed.

How to Remove the Blade Cover

Follow these steps:

1. Hold the saw securely

Grip the handle firmly with one hand while keeping the blade pointed away from yourself.

2. Pull the blade cover

Grip the blade cover securely and pull it straight away from the blade.

Some models have a very tight-fitting cover to prevent it from coming loose during transport.

3. Wiggle if necessary

If the cover does not come away immediately:

Gently wiggle it from side to side
Continue pulling firmly until it slides off

Do not use excessive force or sharp tools to remove the cover.

4. Refit the blade cover

When storing the saw:

Align the cover with the blade
Push it firmly back into place until it is fully seated

A snug fit is normal and helps protect both the blade and the user.

Important Tips

Always remove the battery before fitting or removing the blade cover
Wear gloves to protect your hands from the sharp blade
Do not use tools to prise the cover off
Store the saw with the blade cover fitted when not in use

Frequently Asked Questions

Why is my blade cover so tight?

Some models are designed with a tight-fitting blade cover to prevent it from coming loose during transport or storage.

Is it normal to have to pull hard?

Yes. A firm pull is often required to remove the cover on some models.

Can I twist the cover to remove it?

Yes. Gently wiggling the cover while pulling can help loosen it, but avoid excessive twisting or using tools.

How do I put the blade cover back on?

Simply align it with the blade and push it firmly into place until it is fully fitted.

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